Summary Charles van den Reek
Strong conceptual thinker with internal and external business partners.
Passionate about the scrum framework and improving the Agile mindset.
Experienced in an international and multi-disciplined environment.
Highly driven to bring people together with my coaching capabilities.
From mechanical to professional scrum. “The knowledge is in the learning”.
Business Analyst – Scrum Master @Organon September 2021 – September 2022
As a Business Solutions Consultant, I have the privilege to act as a Business Analyst and Scrum Master on our Customer Asset Portal project. The Customer Asset Portal is a client-facing Asset Management portal.
The Customer Asset Portal is adding business value to our customers where they can see their current contracts and underlying assets but also upload non-DLL financed equipment.
We successfully launched the portal in February 2019, https://www.assets.dllgroup.com
The Customer Asset Portal is part of our Asset Portfolio Management strategy and is fully cloud-enabled through, Microsoft Azure.
My role in these overarching Asset Management strategies;
Translating business requirements and executing business analysis.
Scrum Master for the various projects under the Asset Portfolio Management umbrella project.
Used technology; Microsoft Azure, Kofax Transformation Modules, Semantic web Taxonomy and Ontology’s management
Business Intelligence capabilities and data analysis regarding truck IoT, connectivity platform, data, and integration towards DAF back office systems and third-party data.
Big Data analytics on Hadoop clusters combined with dashboards and reporting.
Business Process Management, requirements gathering using Agile methodologies like BEAM* for Business Use Cases implementation.
Building on best practices and capabilities with regard to Business Intelligence and Analytics. The goal is to set up a Business Intelligence Competence Center and best practices.
As a result, I delivered the Business Intelligence platform and the Analytics Platform for adding value to the business case.
Tooling involved, MS BI Stack, Hadoop, MongoDB, R, Tableau, PowerBI
As a strategic business consultant, I did setup a Big Data Community of Practice to create awareness within all businesses of Merck. The key in creating awareness is to do it vertically throughout the business.
Listen and learn from our business partners since a Big Data project starts with a ´question´, the data will follow the question.
What would you do if you had all the data in the world?
Create awareness on toolings like Flume, Pig, Hive, Ambari, HDFS, AWS, Cloud, Data sources, and Metadata repository.
The CoE is also part of a learning experience for our customers, what is Big Data?, what is Hadoop?
Big Data is about thinking big and starting small. So the data is telling the story.
Topics such as MDM, and a federated data model are especially relevant to understanding where the value in your data lake is.
Most noteworthy; Implemented a 7 server Hadoop cluster using Ambari on Amazon Web Services.
Implemented HUE on top of the Hadoop cluster to interface more easily with Hadoop for our users.
Keeping in close contact with our strategic partners and managing the portfolio from an EMEA perspective.
As the Solution Architect on Enterprise Information Management, I presented our service portfolio to the business. Creating awareness, and marketing the solutions we could provide to the business from a data integration point of view. Dashboarding and reporting tools like Spotfire, and Composite created a seamless environment for our end users, mostly MT.
Portfolio and demand planning as well as handling the chargeback on our projects.
As the database lead for the EUCAN CRM Transformation Program, I have taken responsibility for the deployment of a cutting-edge database landscape for the CRM solution (Veeva CRM) across Merck in Europe and Canada. This program is a multi-year effort to support the Go To Market strategy for 9 markets: UK, CA, NO, SE, DK, FI, AT, CH, and FR. It includes the implementation of Veeva CRM, Master Data Management, and Analytics capabilities for the markets in scope.
1. Working closely with 5 partner companies (Veeva, HCL Technologies, Cognizant, Accenture, and Liaison).
2. Managing DBA’s offshore and onshore
3. Managing financial aspects
4. Working with PMO and RMO
I worked with Oracle Database, Oracle Partitioning tables, Spotfire, Informatica in the cloud, Composite, and VEEVA.
As the EMEA/APAC lead for archiving strong regulated data I presented the solution we build. While the solution is built on IBM OPTIM and in combination with the processes in place I was able to deliver an end-to-end solution for the customer. Applications that are decommissioned or retired but do have a retention period, legal hold, or other regulatory reasons on their data should be kept. I did bring in demand (feasibility analysis) from the business as projects and led a large number of international projects in the two regions. The last step was to lead the decommissioning of the systems.
I executed the project coordination between multi-disciplined IT teams on various database projects. Analysis of business requirements and act as an intermediary between de business and key stakeholders internally as well as externally with strategic partners.
Management of Oracle databases, versions 7,8,9,10G, and Oracle middleware iAS. ITIL Incident and Change as well as Problem management were in scope. Supporting platforms I did manage, Unix, Sun, Windows, and Linux. Technical management of our 1400+ application landscape. Responsible for the commissioning of database software and databases under SDLC and SoX